Frequently Asked Questions

My staircase has turns, can I still have a stairlift fitted?

Yes! We can provide curved stairlifts that can be fitted to staircases with turns and intermediate landings. Take a look at the 180 Curved Stairlift.

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Are stairlifts safe?

Stairlifts are safe when installed by a trained professional. Our partnership with Acorn Stairlifts means the stairlifts we provide are safe and you can use your stairlift with confidence.

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How long does it take to install the stairlift?

Depending on which stairlift you need the installation time can be up to 2 hours for a straightforward stairlift, and up to 5 hours for a more complicated stairlift.

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How much do stairlifts cost?

Stairlifts are considered a medical aid, customers requirements vary and every staircase is different. When you have your survey, you will be given a personalised quote there and then.

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What is the weight limit for stairlifts?

The weight limit on the stairlifts we provide varies. The highest weight capacity is 159kg (25st) on the Heavy Duty Straight Stairlift.

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I have a small hallway and landing, will a stairlift fit?

There are many different options to save space in your home when you have a stairlift. Hinged rails (don't worry, these can be powered so you won't need to lift it) enable you to use your stairlift even if you have doors or a small hallway.

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How fast do stairlifts go?

Stairlifts are slow moving so that you feel comfortable and in control. They travel at no more than 0.15 metres per second.